Terms and Conditions

Welcome to The Mayfair Look. By visiting and using our site https://www.themayfairlook.com, you agree to be legally bound by the following terms and conditions. Kindly read them carefully before using our service or making a purchase.

1. Company Information
Business Name: The Mayfair Look
Business Address: 42 Alley Number 1, Newcastle upon Tyne NE1 5AE, UK
Email: support@themayfairlook.com
Phone: +44 7360 264402
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (UK Time)

2. Agreement to Terms
By accessing this site, you acknowledge that you are aged at least 18 years or are accessing the site under a parent or guardian's supervision. If you don't accept these Terms and Conditions, you should not use our site.

3. Products & Prices
We strive to ensure that product information, images, prices, and quantities are accurate. Occasional errors can still occur, however, and we reserve the right to correct any errors or terminate your order if necessary.

4. Payment Terms
We take the following secure payment terms:

Visa
Mastercard
American Express
Maestro
UnionPay
Apple Pay
Google Pay
Shop Pay

All payments will need to be confirmed and approved prior to processing your order.

5. Order Processing & Shipping

Order Processing Time: 1–3 business days
Shipping Transit Time: 3–8 business days
Total Estimated Delivery Time: 4–11 business days
Order Cut-Off Time: 10:00 PM (UK Time)
Shipping Cost: Free for all orders
Shipping Region: United Kingdom only
Shipping Method: Free Shipping

Once your order is dispatched, you’ll receive an email with tracking details.

6. Returns & Exchanges
We offer a 30-day return policy from the date of delivery.
Items must be unused, in original condition, with tags and packaging intact.
If you have been sent the wrong item (i.e., wrong color or size), you pay for the return shipping.
In case of defective or incorrect product, we will refund the return shipping cost.
Return Processing Time: 5 business days after we have received the returned product.
Refunds are issued back to the original payment method upon approval.

Refer to our Return Policy page for detailed steps.

7. Cancellations
Cancellation of order is available within 24 hours of making the order. To cancel, email us at support@themayfairlook.com. If the order has already been sent, it will need to go through our returns process.

8. Intellectual Property
All content on this website, such as images, logos, designs, product names, and text, is owned by The Mayfair Look and is protected by intellectual property law. Reproduction or use is absolutely prohibited without consent.

9. Limitation of Liability
To the extent permitted by law, The Mayfair Look shall not be liable for indirect, incidental, or consequential damages due to the use or inability to use our site or products.

10. Force Majeure
We shall not be liable for delay or failure to perform our obligations due to events outside our reasonable control, such as natural disasters, strikes, governmental action, or logistics disruptions.

11. Modifications
We might from time to time update or modify these Terms and Conditions without notice. We will post new versions on this page with a new effective date. By continuing to visit our website, you are bound to any new terms.

12. Contact Details
If you require further information about these Terms and Conditions, please contact us:

Email: support@themayfairlook.com

Telephone: +44 7360 264402

Address: 42 Alley Number 1, Newcastle upon Tyne NE1 5AE, UK

We do our best to reply to your e-mail within 1-2 business days.We do our best to reply to your e-mail within 1-2 business days.